Shipping policy

Studio Torgerson — Shipping & Digital Delivery Policy
1. Digital Products & Instant Delivery: 
Studio Torgerson specializes in premium digital asset collections, photography archives, and editorial licenses. Because our catalog consists entirely of digital content, no physical goods or packages will be shipped to your address.
2. Shipping Fees: 
There are zero ($0.00) shipping or handling fees applied to any order on our storefront. Digital delivery is completely free worldwide.
3. Automated Fulfillment Timeline: 
Upon successful completion of checkout and payment authorization (including Apple Pay, Google Pay, and major credit cards), our automated delivery engine (Sky Pilot) instantly processes your order.
  • A secure, unique download link will be generated on your post-checkout screen.
  • An identical digital fulfillment email containing your secure download links will be sent instantly to the email address you provided at checkout.
4. File Formats & Technical Requirements: 
Our digital asset archives are delivered as high-resolution, unedited master files (or compressed .zip folders for larger collections). It is the client’s responsibility to ensure they have an adequate internet connection and local drive space to download and uncompress their purchased assets.
5. Technical Support: 
If you do not receive your digital fulfillment email within 10 minutes of a successful purchase, or if your secure download link fails technically, please check your spam/junk folder first. For immediate assistance, connect with our studio team instantly via our live storefront chat widget or our official registry support.